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Faq
What paper do you use for your prints?
Our prints are produced on high-quality 150gsm semi-gloss paper. This choice of paper ensures vibrant colors and excellent durability, allowing you to enjoy the intricate details of our hand-painted artwork for years to come. Whether it's comics, religious figures, movie heroes, or personalized commissions, our prints maintain the integrity and essence of the original artwork.
What are the conditions for discounts?
We offer discounts on bulk purchases of artwork. For more information on our discount conditions, please reach out to us directly. We're happy to discuss personalized pricing options tailored to your needs.
Can I change or cancel my order?
We apologize for any inconvenience, but once an order has been placed, we are unable to accommodate changes or cancellations. We strive to promptly process and fulfill orders to ensure timely delivery and customer satisfaction. We appreciate your understanding and thank you for your support of our artist's work.
Where is my order?
Upon processing your order, a tracking number will be provided to you. You can use this tracking number to monitor the status of your shipment directly from the shipping company's website. If you encounter any issues or have further questions about your order's whereabouts, please don't hesitate to reach out to us.
How do I know if my order went through?
After placing your order, you will receive an email confirmation to the address provided during checkout. This confirmation serves as acknowledgment that your order has been successfully processed. If you do not receive an email confirmation within a reasonable timeframe, please check your spam or junk folders. If you still cannot locate it, feel free to contact us, and we'll be happy to assist you.